One theme that emerges from early 2003 SIDtoday installments is that the NSA was grappling with how to handle advances in information technology, particularly the proliferation of mobile devices and online networks. One article in the “Customer Relations” series described several “dynamic dissemination products” to help SID “change with … our customers,” including an initiative to distribute “secret-level information” to wireless devices, a technique for disseminating “NSA product” to tablet computers, and a system to view secret documents on unclassified computers over the internet, bypassing the need for a high-security enclosed area known as a SCIF. These efforts foreshadowed Hillary Clinton’s controversial use, as secretary of state, of a BlackBerry device to traffic in sensitive government information after the NSA reportedly rebuffed her request for a special secure device from the agency. [...] SID was also still exploring the rapidly evolving inte