Drop Site News is publishing a landmark investigation about the BBC’s coverage of Israel’s unrelenting assault on Gaza by British journalist Owen Jones. His report is based on interviews with 13 journalists and other BBC staffers who offer remarkable insights into how senior figures within the BBC’s news operation skewed stories in favor of Israel’s narratives and repeatedly dismissed objections registered by scores of staffers who, throughout the past 14 months, demanded that the network uphold its commitment to impartiality and fairness.
by Owen Jones
Part 1
The BBC is facing an internal revolt over its reporting on Israel’s war on Gaza.
Their primary battlefield has become the online news operation. Drop Site News spoke to 13 current and former staffers who mapped out the extensive bias in the BBC’s coverage and how their demands for change have been largely met with silence from management. At times, these journalists point out, the coverage has been more credulous about Israeli claims than the UK’s own Conservative leaders and the Israeli media, while devaluing Palestinian life, ignoring atrocities, and creating a false equivalence in an entirely unbalanced conflict.
Their primary battlefield has become the online news operation. Drop Site News spoke to 13 current and former staffers who mapped out the extensive bias in the BBC’s coverage and how their demands for change have been largely met with silence from management. At times, these journalists point out, the coverage has been more credulous about Israeli claims than the UK’s own Conservative leaders and the Israeli media, while devaluing Palestinian life, ignoring atrocities, and creating a false equivalence in an entirely unbalanced conflict.
The BBC journalists who spoke to Drop Site News believe the imbalance is structural, and has been enforced by the top brass for many years; all of them requested anonymity for fear of professional retribution. The journalists also overwhelmingly point to the role of one person in particular: Raffi Berg, BBC News online’s Middle East editor. Berg sets the tone for the BBC’s digital output on Israel and Palestine, they say. They also allege that internal complaints about how the BBC covers Gaza have been repeatedly brushed aside. “This guy’s entire job is to water down everything that’s too critical of Israel,” one former BBC journalist said.
In November, the journalists’ outrage at the Corporation’s overall coverage spilled out into the open after more than 100 BBC employees signed a letter accusing the organization, along with other broadcasters, of failing to adhere to its own editorial standards. The BBC lacked “consistently fair and accurate evidence-based journalism in its coverage of Gaza” across its platforms, they wrote. The employees also requested that the BBC make a series of specific changes:
In November, the journalists’ outrage at the Corporation’s overall coverage spilled out into the open after more than 100 BBC employees signed a letter accusing the organization, along with other broadcasters, of failing to adhere to its own editorial standards. The BBC lacked “consistently fair and accurate evidence-based journalism in its coverage of Gaza” across its platforms, they wrote. The employees also requested that the BBC make a series of specific changes:
reiterating that Israel does not give external journalists access to Gaza, making it clear when there is insufficient evidence to back up Israeli claims, highlighting the extent to which Israeli sources are reliable, making clear where Israel is the perpetrator in article headlines, providing proportionate representation of experts in war crimes and crimes against humanity, including regular historical context predating October 2023, use of consistent language when discussing both Israeli and Palestinian deaths, and robustly challenging Israeli government and military representatives in all interviews.
One BBC journalist told me that the letter was “a last resort after several tried to engage using the usual channels with management and were just ignored.” Another journalist tells me they hadn’t signed the letter because they weren’t aware of it, stating the strength of feeling went “way beyond” the signatories.
BBC management has rejected claims that such dissent has been ignored. In the reply sent by Deborah Turness, CEO of BBC News, which Drop Site News obtained, Turness told them to “please note we would not normally reply to unsigned, anonymous correspondence,” adding that “BBC News is proud of its journalism and always open to discussion about it, but this is made more difficult when parties are not willing to do so openly and transparently.” She claimed the BBC engaged with internal BBC staff and “external stakeholders” on coverage of Israel and Palestine, and argued “the BBC does not and cannot reflect any single world view, and reports without fear of [sic] favour.” One BBC journalist told me this reflected the BBC’s desire to “frame this as an identity politics issue, when it’s not. It’s about not blindly accepting the Israeli line.” Another called it “very patronizing.”
BBC management has rejected claims that such dissent has been ignored. In the reply sent by Deborah Turness, CEO of BBC News, which Drop Site News obtained, Turness told them to “please note we would not normally reply to unsigned, anonymous correspondence,” adding that “BBC News is proud of its journalism and always open to discussion about it, but this is made more difficult when parties are not willing to do so openly and transparently.” She claimed the BBC engaged with internal BBC staff and “external stakeholders” on coverage of Israel and Palestine, and argued “the BBC does not and cannot reflect any single world view, and reports without fear of [sic] favour.” One BBC journalist told me this reflected the BBC’s desire to “frame this as an identity politics issue, when it’s not. It’s about not blindly accepting the Israeli line.” Another called it “very patronizing.”
The internal critique peaked again in December, after journalists say the BBC failed to highlight Amnesty International’s report concluding that Israel is committing genocide against the Palestinian people in Gaza. Senior correspondents expressed their dismay at the angle chosen for the limited broadcast coverage. In a WhatsApp group of senior Middle East correspondents, editors, and producers—referred to as ‘the big dogs’ by BBC management—one posted the chyron during coverage on the BBC news channel: “Israel rejects ‘fabricated’ claims of genocide.” Another commented: ‘FFS!!—It’s an open goal for those who say we’re frit [afraid] of upsetting the Israelis and keep on couching our stories in an ‘Israel says’ narrative’. As one BBC journalist puts it to me: “These are established senior correspondents—and it’s even bothering them.”
In response to this criticism by their own senior journalists, a BBC spokesperson said: “We take feedback on our coverage seriously, but criticism of BBC output based on a single screenshot taken during a few seconds of coverage, or on false assertions that topics ‘haven’t been covered’ when they have is invalid and disingenuous.”
In response to this criticism by their own senior journalists, a BBC spokesperson said: “We take feedback on our coverage seriously, but criticism of BBC output based on a single screenshot taken during a few seconds of coverage, or on false assertions that topics ‘haven’t been covered’ when they have is invalid and disingenuous.”
Another strapline was also used that day: “Amnesty International accuses Israel of genocide.” While it was discussed on BBC radio stations, journalists note that the report was not covered at all on the BBC’s flagship news programmes—BBC One’s News At One, News At Six or News At Ten or its flagship current affairs programme, BBC Two’s Newsnight. According to broadcast regulator Ofcom, BBC One is the most frequented news source in Britain. On December 5, the day the Amnesty report was released, 3.7 million viewers tuned into the BBC News At Six alone. The News Channel attracts only a small fraction of that audience.
The Amnesty International report was also not afforded proper attention by BBC online, the staffers say. It appeared on the BBC front page, but long after the embargo on reporting ended, leading award-winning TV producer Richard Sanders to ask “Why on earth did it take them 12 hours?” Even then, it appeared as the seventh item in order of importance. And for a week after it was reported, the story about the world’s most famous human rights organization concluding that Israel was committing genocide did not appear in the ‘Israel-Gaza war’ index tab which remains fixed at the top of the BBC news front page. The BBC told Drop Site News that this was a mistake. The Amnesty story was added to the index several days after the report was released, meaning traffic to the story was suppressed.
According to data seen by BBC journalists, in the first few days the story received around 120,000 hits. One BBC journalist suggests that—if it had been on the Israel-Gaza index featured on the BBC news front page—it would have attracted far more traffic. They note a story which appeared on the Israel-Gaza index and was just one day older, concerning the recovery of the body of an Israeli hostage from Gaza, garnered around 370,000 hits.
In addition to what they see as a collective management failure, journalists expressed concerns over bias in the shaping of the Middle East index of the BBC news website. Several allege that Berg “micromanages” this section, ensuring that it fails to uphold impartiality. “Many of us have raised concerns that Raffi has the power to reframe every story, and we are ignored,” one told me.
In addition to what they see as a collective management failure, journalists expressed concerns over bias in the shaping of the Middle East index of the BBC news website. Several allege that Berg “micromanages” this section, ensuring that it fails to uphold impartiality. “Many of us have raised concerns that Raffi has the power to reframe every story, and we are ignored,” one told me.
The BBC journalists also point to Tim Davie, the director general of the BBC, and Deborah Turness, the CEO of BBC’s news division, as standing in the way of change. Both are aware of the outrage against Berg, the journalists said. “Almost every correspondent you know has an issue with him,” one said. “He has been named in multiple meetings, but they just ignore it.”
It is difficult to overstate the influence of the BBC’s online operation. According to media watchdog Press Gazette, the BBC news website, which includes both news and non-news content, is the most-visited news site on the internet. In May alone, it had 1.1 billion visits, dwarfing second-place finisher msn.com, which had 686 million visits.
It is difficult to overstate the influence of the BBC’s online operation. According to media watchdog Press Gazette, the BBC news website, which includes both news and non-news content, is the most-visited news site on the internet. In May alone, it had 1.1 billion visits, dwarfing second-place finisher msn.com, which had 686 million visits.
Berg’s influence has a ripple effect, the journalists say. While BBC broadcasters write and produce their own reports, editors and reporters across the organization frequently draw on web articles such as those edited by Berg to flesh out their stories. “Part of the problem is that the staff on Today [the BBC’s flagship radio current affairs programme] and domestic outlets in general are pretty ignorant about Israel/Gaza,” says one BBC journalist, “as anyone who goes to work there from World Service realizes very quickly.” BBC news broadcasts are centered on coverage by veteran journalists with on-the-ground experience like Jeremy Bowen who are regarded as more balanced.
In response to a request for comment, the BBC said it unequivocally stood by Berg’s work and that Drop Site News's descriptions of Berg “fundamentally misdescribe this person’s role, and misunderstand the way the BBC works.” The organization rejected “any suggestion of a ‘lenient stance’” towards Israel or Palestine, and asserted that the BBC was “the world’s most trusted international news source” and that its “coverage should be judged on its own merits and in its entirety.”
“If we make mistakes we correct them,” the BBC said. More on that later.
“If we make mistakes we correct them,” the BBC said. More on that later.
Full report:
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